PART ONE: INTRODUCTION 1. Introduction to Human Resource Management 2. Equal Opportunity and the Law 3. The Managers Role in Strategic Human Resource Management PART TWO: RECRUITMENT AND PLACEMENT 4. Job Analysis 5. Personnel Planning and Recruiting 6. Employee Testing and Selection 7. Interviewing Candidates PART THREE: TRAINING AND DEVELOPMENT 8. Training and Developing Employees 9. Performance Management and Appraisal 10. Coaching, Careers, and Talent Management PART FOUR: COMPENSATION 11. Establishing Strategic Pay Plans 12. Pay for Performance and Financial Incentives 13. Benefits and Services PART FIVE: EMPLOYEE RELATIONS 14. Ethics, Justice, and Fair Treatment in HR Management 15. Labor Relations and Collective Bargaining 16. Employee Safety and Health 17. Managing Global Human Resources 18. Managing Human Resources in Entrepreneurial Firms